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FAQ
Where, When and Getting Here
Surrey Tree Lighting Festival is held on Sat, Nov 23 & Sun, Nov 24 at Surrey Civic Plaza (13450 104 Ave) in Surrey, BC and is open from 12pm to 8pm both days. Surrey Tree Lighting Festival is situated on the on the traditional, ancestral, and unceded territories of the Salish Peoples, including the q̓ic̓əy̓ (Katzie), q̓ʷɑ:n̓ƛ̓ən̓ (Kwantlen), and sǝmyámǝ (Semiahmoo) land-based nations.
Surrey’s 60ft Christmas Tree will be lit at 6:30 p.m. on Saturday, November 23. The tree will remain lit through the festival on Sunday, November 24 and until early January 2025.
No! Surrey Tree Lighting Festival offers free admission.
SkyTrain: The Surrey Central SkyTrain station is right next door, with Expo Line trains running approximately every 6 minutes.
Bus: Surrey Civic Plaza is right beside the Surrey Central Bus Loop. Plan your trip using Translink’s Trip Planner.
Driving: Limited free parking is available in Parking Level 1 and 2 of Surrey City Hall.
Cycling: Route options include major street bike lanes and shared lanes. The Bicycle Valet will be on site monitoring and parking bikes in bike racks located by the library on University Drive.
Free parking is available on P1 and P2 of the parkade below Surrey City Hall. Parking is limited and available on a first come basis.
Central Avenue west bound lane between Civic Plaza Lane and University Drive, as well as University Drive between Central Avenue and 104 Avenue will be closed from Friday, November 22 at 3:00pm to Sunday, November 2 at 11:30pm. Cars will still be able to exit left out of the University Drive parkade during this period.
Free photos with Santa will be available on Saturday, Nov 23 and Sunday, Nov 24 from 12pm to 8pm. The reservation system will open on Thursday, Nov 7 at 12pm.
There will be a limited number of first come, first served opportunities who are unable to reserve in advance.
If you have additional questions, please email specialevents@surrey.ca
Health and Safety
Prohibited items include:
- Pets
- Drugs or alcohol
- Any weapon or item that can be used as a weapon
*Additional items may be deemed prohibited or illicit as per event security.
No, smoking and vaping of any substance is not permitted on Surrey Civic Plaza.
Food, Drinks and Amenities
Surrey Tree Lighting Festival offers many food and beverage options on site. Food and drinks can be purchased within the “Enchanted Eats” food truck area on Enchanted Boulevard (University Drive).
Surrey Tree Lighting Festival encourages touchless debit and credit payments throughout the festival, at the Enchanted Eats food trucks and at Holiday Market vendors.
Accessibility
The City of Surrey has an unwavering commitment to creating events that are enjoyable and inclusive to everyone.
Accessibility services include:
- Limited Accessible Vehicle Parking: Accessible vehicle parking is available on a first come, first served basis in P1 of the Surrey City Hall parkade.
- ASL Interpreter: An ASL interpreter is present at all events on the main stage during ceremonies to translate speeches by land-based Nations, elected officials, and dignitaries.
- Custom-built Wheelchair Access Ramps: Tailored ramps are constructed to provide access across University Drive’s curbs and medians at Surrey Tree Lighting Festival. This ensures accessibility for those with various mobility abilities.
- Wheelchair Accessible Picnic Tables: Accessible picnic tables are positioned in eating areas.
- Paved Event Site: Party for the Planet is located at Surrey Civic Plaza and the event site is entirely paved.
- Adult and Baby Changing Facilities: Party for the Planet is equipped with adult change tables and baby change tables to ensure convenient, safe, and comfortable changing spaces for families and those of all abilities.
- Accessible Washrooms: Wheelchair accessible flushing washrooms are available inside Surrey City Hall.
- Sensory Friendly Spaces: Hosted by the Canucks Autism Network, the City’s major events feature dedicated sensory-friendly spaces furnished with noise-canceling headphones and sensory toys.
- Wayfinding Information: Adequate wayfinding information is strategically positioned to raise awareness of available facilities at the event.
- Accessibility Map: An accessibility map will be posted on the event website and shared on social media.
The City of Surrey has partnered with the Canucks Autism Network to offer a Sensory Space for anyone looking for a quiet, comfortable space during the event. City of Surrey sensory friendly spaces include noise-canceling headphones, comfortable seating and bean bag chairs, and sensory and fidget toys.
There will be a quiet space with comfortable seating inside City Hall in Community Room 1E.